CWB General Contracting is committed to protecting your personal information. This Privacy Policy explains how CWB General Contracting collects, uses, and safeguards the information provided when you interact with the CWB General Contracting website, chat widget, or SMS communications.
By submitting your information through any CWB General Contracting form or contact channel, you agree to the practices described in this Privacy Policy.
CWB General Contracting may collect the following types of information directly from you:
CWB General Contracting uses the information you provide to:
Message types: Estimate confirmations, appointment reminders, project status updates, and customer service replies.
Frequency: Up to 4 messages per month per active project or inquiry. Standard message and data rates may apply depending on your mobile carrier plan.
Opt-Out: You can stop receiving SMS messages from CWB General Contracting at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message and no further SMS will be sent. To re-subscribe, reply START.
Help: Reply HELP to any SMS message for assistance, or contact CWB General Contracting at cwbgeneralcontracting@gmail.com.
CWB General Contracting will never share, sell, or transfer your phone number to any third party for marketing or any other purpose.
SMS consent is not a condition of receiving any service from CWB General Contracting. You may communicate with CWB General Contracting via phone or email instead.
CWB General Contracting retains your information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. If you request deletion of your data, CWB General Contracting will remove it from active systems within 30 days, subject to any legal obligations to retain certain records.
CWB General Contracting implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and CWB General Contracting cannot guarantee absolute security.
You have the right to:
To exercise any of these rights, contact CWB General Contracting using the details in Section 11.
CWB General Contracting uses operational service providers strictly to deliver core services (such as a third-party SMS gateway provider for message delivery and an AI processing provider for the website chat assistant). These service providers act as data processors on behalf of CWB General Contracting, are contractually bound to confidentiality, and are not authorized to use your data for their own marketing purposes. CWB General Contracting does not sell, rent, or share your data with marketing partners or affiliates.
CWB General Contracting services are not directed to individuals under the age of 18. CWB General Contracting does not knowingly collect personal information from children.
CWB General Contracting may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of CWB General Contracting services after changes constitutes acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact CWB General Contracting:
CWB General Contracting
Newton, MA, USA
Email: cwbgeneralcontracting@gmail.com
Phone: (857) 333-3225