Terms & Conditions

Last updated: March 2026

1. Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the website, chat services, and SMS communications provided by CWB General Contracting ("CWB," "we," "us," or "our"), located in Newton, MA. By accessing our website or communicating with us, you agree to these Terms.

2. Services

CWB General Contracting provides general contracting and home improvement services in the Greater Boston area, including but not limited to:

Estimates and quotes provided through our website or chat are preliminary and subject to on-site assessment. Final pricing is determined after a professional site visit.

3. SMS Messaging Terms

By providing your phone number to CWB General Contracting, you consent to receive SMS text messages from us.

Program: CWB General Contracting SMS Communications

Message types: Estimate confirmations, appointment reminders, project updates, follow-up messages, and customer service communications

Frequency: Message frequency varies. You may receive up to 5 messages per project or inquiry

Cost: Message and data rates may apply depending on your mobile carrier plan

Opt-out: Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further SMS will be sent

Help: Reply HELP for assistance or contact us at cwbgeneralcontracting@gmail.com

We do not share your phone number with third parties for marketing purposes. SMS consent is not a condition of purchasing any goods or services.

Supported carriers: AT&T, Verizon, T-Mobile, Sprint, and most major US carriers. Carrier support may vary.

4. Website Chat (Caleb)

Our website includes an AI-powered chat assistant ("Caleb") designed to gather preliminary project information and connect you with our team. Please note:

5. Estimates and Quotes

All estimates provided by CWB General Contracting, whether through our chat, phone, or email, are non-binding until a formal written contract is signed by both parties. Estimates are valid for 30 days from the date of issue unless otherwise stated.

6. Limitation of Liability

CWB General Contracting's liability for any claim arising out of or related to our services shall be limited to the amount paid for the specific service giving rise to the claim. We are not liable for any indirect, incidental, or consequential damages.

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of CWB General Contracting and may not be reproduced without written permission.

8. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes arising from these Terms shall be resolved in the courts of Middlesex County, Massachusetts.

9. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated Terms.

10. Contact Us

For questions about these Terms or to opt out of SMS communications, contact us:

CWB General Contracting
Newton, MA
Email: cwbgeneralcontracting@gmail.com
Phone: (857) 333-3225