Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the website, chat services, and SMS communications provided by CWB General Contracting, located in Newton, Massachusetts, USA. By accessing the CWB General Contracting website or communicating with CWB General Contracting through any channel, you agree to these Terms.

2. Services

CWB General Contracting provides general contracting and home improvement services in the Greater Boston area, including but not limited to:

• Bathroom and kitchen remodeling
• Interior and exterior painting
• Flooring installation
• Carpentry and woodwork
• General construction and renovation

Estimates and quotes provided through the CWB General Contracting website or chat are preliminary and subject to on-site assessment. Final pricing is determined after a professional site visit by CWB General Contracting.

3. SMS Messaging Terms

CWB General Contracting does not share, sell, or transfer your phone number to any third party for marketing or any other purpose. SMS consent is not a condition of receiving any service from CWB General Contracting.

Supported carriers: AT&T, Verizon, T-Mobile, and most major US mobile carriers. Carrier support may vary.

4. Website Chat

The CWB General Contracting website includes an AI-powered chat assistant designed to gather preliminary project information and connect you with the CWB General Contracting team. Please note:

• The chat assistant is automated and does not represent a licensed contractor or legal professional
• Information provided in chat is used to prepare your estimate request and may be reviewed by the CWB General Contracting team
• Chat conversations may be stored for quality assurance and service improvement
• Any prices or timelines discussed in chat are preliminary and not binding

5. Estimates and Quotes

All estimates provided by CWB General Contracting, whether through chat, phone, or email, are non-binding until a formal written contract is signed by both parties. Estimates are valid for 30 days from the date of issue unless otherwise stated by CWB General Contracting in writing.

6. Limitation of Liability

CWB General Contracting's liability for any claim arising out of or related to its services shall be limited to the amount paid for the specific service giving rise to the claim. CWB General Contracting is not liable for any indirect, incidental, or consequential damages.

7. Intellectual Property

All content on the CWB General Contracting website, including text, images, logos, and design, is the property of CWB General Contracting and may not be reproduced without written permission from CWB General Contracting.

8. Acceptable Use

You agree to use the CWB General Contracting website and services only for lawful purposes. You may not use any CWB General Contracting service to transmit harmful, fraudulent, or unsolicited communications, or to interfere with the operation of the website.

9. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, USA. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Middlesex County, Massachusetts.

10. Changes to These Terms

CWB General Contracting reserves the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of CWB General Contracting services after changes constitutes acceptance of the updated Terms.

11. Contact CWB General Contracting

For questions about these Terms or to opt out of SMS communications, contact CWB General Contracting: